Reported by Daison Raj
Date: 7th December
Departure Time: 6:00 AM
Departure Point: Vaikaradhoo Island
Mode of Transportation: RTL
Introduction
On the 7th of December, we embarked on an insightful trip to the Soneva Secret Resort. The purpose of the visit was to explore and learn about the various departments that contribute to the efficient functioning of the resort, as well as to experience the stunning natural beauty of the destination.
Journey Details
We began our journey at 6:00 AM from Vaikaradhoo Island. Traveling on RTL, the ride was scenic, offering us the chance to enjoy breathtaking views of the ocean and surrounding islands. The journey itself set the tone for an exciting day ahead.
Experience at Soneva Secret Resort
Upon arrival at the resort, we were warmly welcomed by the staff and offered refreshing welcome drinks. The resort, surrounded by pristine beaches and stunning scenery, provided a serene and relaxing environment.
The resort team provided us with a guided tour and detailed explanations of their key operational departments:
- Food and Beverage Department: We gained insights into how the resort plans and delivers a diverse range of culinary experiences, maintaining high standards of quality and customer satisfaction.
- Housekeeping Department: The team demonstrated their efficient processes for maintaining cleanliness, organization, and aesthetics in the resort’s guest areas and facilities.
- Front Office Department: The front office staff explained their role in ensuring smooth guest check-ins, handling reservations, and delivering exceptional customer service.
Hospitality and Refreshments
As part of the visit, we were treated to a delightful lunch, which showcased the resort’s culinary excellence. The food was complemented by the warm hospitality of the resort staff, making us feel truly valued as guests.
Return Journey
After a day filled with learning and leisure, we departed from Makanoodhoo at 4:30 PM. The return trip was smooth, and we arrived back at Vaikaradhoo Island by 5:30 PM, concluding our memorable visit.
Conclusion
The visit to Soneva Secret Resort was an enriching experience, providing us with valuable insights into the operations of a luxury resort. The breathtaking scenery, coupled with the resort’s exceptional hospitality, made this trip both educational and enjoyable. We are grateful for the opportunity to learn from the experienced professionals at the resort and look forward to applying these insights in our own endeavors.
